Privacy Policy

Who we are

BoreDesk Services ("we," "us"). Contact: admin@boredesk.com, 832-378-8250. Service area: Greater Houston, Texas.

What we collect and why

  • Contact form: name, company, phone, email, service needs, ticket volume, start date, message — to respond to inquiries, prepare quotes, and deliver services.
  • Operational docs you send (photos, addresses, ticket numbers) — to perform work and prepare closeout packets.
  • Technical data (IP, device/browser) — basic security and spam prevention.

No sensitive categories are intentionally collected.

How we collect

  • Forms you submit on our site
  • Email, phone, and text
  • Third-party tools (examples below)

How we use your info

  • Respond to inquiries; schedule pilots/retainers
  • Create invoices and process payments
  • Share deliverables (e.g., Google Drive links)
  • Improve our operations and site reliability
  • Legal, security, and fraud-prevention purposes

Sharing with service providers (only to operate our business)

  • Stripe (payments/invoicing)
  • Google (Gmail/Drive/Analytics/Search Console)
  • Formspree or Make.com (form handling/automation)
  • Resend (transactional email)
  • Hosting/analytics providers (site operation and metrics)

We don't sell or rent your personal information.

Data retention

  • Inquiry records: typically 24 months from last contact
  • Client project files: for the duration of the engagement + up to 7 years for records/tax/stewardship

You can request deletion where legally permitted.

Security

Industry-standard technical and organizational measures; access limited to need-to-know. No method is 100% secure.

Your choices & rights

  • Request access, correction, or deletion: email admin@boredesk.com
  • Opt out of nonessential emails anytime
  • Cookies/analytics: you can block cookies in your browser (we use minimal analytics)

Children

Our services are business-to-business; not directed to children under 13.

International visitors

We operate in the U.S. If you use the site from outside the U.S., you consent to U.S. processing.

Changes

We may update this policy; the "Last updated" date shows the latest version.

Contact

admin@boredesk.com 832-378-8250 • Houston, TX

Last updated: October 27, 2025